Omnichannel connects consumers and brands in new ways – podcast

The omnichannel sounds like a daunting sales strategy– and it is. Listen in as we disassemble its parts and reveal the coin of the realm.

Todd Runestad, Content Director,

March 23, 2019

1 Min Read
Omnichannel connects consumers and brands in new ways – podcast

Jeff Hilton, chief marketing officer at Brand Hive, talks with INSIDER editor Todd Runestad about the brave new world of omnichannel marketing. What is this omnichannel, you ask? Not your father’s TV, that’s for sure. Hilton talks about

  • Directing marketing activity at consumers who frequent different channels and influence points.

  • The blurred lines between channels.

  • The overlapping channels between ingredient suppliers and manufacturers.

  • The key ingredient in that relationship that will make downstream consumers customers for life.

About the Author(s)

Todd Runestad

Content Director,, Natural Products Insider

Todd Runestad has been writing on nutrition science news since 1997. He is content director for and Natural Products Insider digital magazines. Other incarnations: supplements editor for, Delicious Living!, and Natural Foods Merchandiser. Former editor-in-chief of Functional Ingredients magazine and still covers raw material innovations and ingredient science.

Connect with me here on LinkedIn.


Todd writes about nutrition science news such as this story on mitochondrial nutrients, innovative ingredients such as this story about 12 trendy new ingredient launches from SupplySide West 2023, and is a judge for the NEXTY awards honoring innovation, integrity and inspiration in natural products including his specialty — dietary supplements. He extensively covered the rise and rise and rise and fall of cannabis hemp CBD. He helps produce in-person events at SupplySide West and SupplySide East trade shows and conferences, including the wildly popular Ingredient Idol game show, as well as Natural Products Expo West and Natural Products Expo East and the NBJ Summit. He was a board member for the Hemp Industries Association.

Education / Past Lives

In previous lives Todd was on the other side of nature from natural products — natural history — as managing editor at the Denver Museum of Nature & Science. He's sojourned to Burning Man and Mount Everest. He graduated many moons ago from the State University of New York College at Oneonta.


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