To make a truly successful relationship that provides sustainable return on investment (ROI), people who run finished product brands must “gel” with the people at the companies that supply their resources. In this podcast, Heather Fairman, CEO of DF Guardian Consulting Inc., outlines the importance of building connections throughout the supply chain. With Sandy Almendarez, editor in chief, INSIDER, Fairman covers:
- How similar values among everyone in the supply chain leads to successful products and benefits to consumers
- Why communication without connection can lead to harmful outcomes
- That employees must be people first, and those who show vulnerability and openness create better ROI.
Links and resources:
- Fairman will be speaking at the SupplySide West Workshop: “Boosting Your ROI: Secrets to Business Success” on Thursday, Nov. 8, at 9 to 11 a.m.