ConAgra Foods Offers Consumer Advisory Regarding Banquet Pot Pies

October 10, 2007

2 Min Read
ConAgra Foods Offers Consumer Advisory Regarding Banquet Pot Pies

ConAgra Foods, Omaha, NE, has announced that it was contacted by state health officials regarding Banquet Turkey and Chicken Pot Pies. In cooperation with USDA, ConAgra Foods is advising consumers to not eat these products while USDA and ConAgra Foods look into these concerns. This advisory pertains to Banquet brand frozen chicken or turkey pot pie products or generic store brand not-ready-to-eat pot pie products bearing the number "P-9" printed on the side of the package. The company believes the issue is likely related to consumer undercooking of the product.

If they wish, consumers may return these products to ConAgra Foods for a refund by sending the side panel of the package that contains the code "P-9" to ConAgra Foods, Dept. BQPP, P.O. Box 3768, Omaha, NE 68103-0768. If consumers prefer, they may return the product to the store from which it was purchased for a refund; consumers should discard the product prior to returning the entire package to their retail store.

The company reminds consumers that these products are not ready-to-eat, and must always be thoroughly cooked as instructed on the packages. The cooking instructions for these products are specifically designed to eliminate the presence of common pathogens found in many uncooked products. Microwave cooking times vary, depending on the wattage of the microwave, so carefully following all instructions is important.

ConAgra Foods is working with USDA to identify any additional steps that may be appropriate, including potential changes that may further clarify cooking instructions for consumers. Already, the company is revising its packaging to more clearly illustrate different cooking times for Banquet pot pies related to varying wattages of microwaves.

ConAgra Foods was advised by health officials in several states that a number of consumers had been diagnosed with salmonella that they believe is statistically associated with the consumption of Banquet chicken and turkey pot pies. Salmonella is among the common pathogens found in not-ready-to-eat poultry containing products like pot pies. Cooking instructions are designed to result in the elimination of any risk associated with salmonella.

Consumers with questions regarding the cooking of Banquet pot pies may call 866/484-8671 or contact the company online. For more information on food safety, consumers may reference the International Food Information Council website.

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