Supplier relationships that were decades in the making helped herbal supplier Nuherbs weather the coronavirus storm, but the pandemic is likely to have long-lasting effects on botanical ingredient supply chains.
In this episode of Catching Up, Jon Benninger, VP of the Health & Nutrition Network for Informa Markets, connects with Wilson Lau, vice president of Oakland, California-based Nuherbs, providers of herbal remedies steeped in Traditional Chinese Medicine. The virtual one-on-one discussion ranged from the personal to the professional, and provided lots of insight into sourcing high-quality ingredients from Chinese suppliers.
Lau discusses the three things that were working in Nuherbs’ favor when the coronavirus began impacting the Chinese market in early January, a list led by the company’s insistence on organic and lab-tested ingredients. Relationships with those kinds of certified suppliers were never in doubt, Lau says.
Among other highlights:
- How lots of “toddler time” at home has led Lau to look at problems in new, fresh ways, like trying to solve problems through a child’s eyes.
- How just-in-time supply chain mentalities are likely to change, and how supply connections based on transparency rather that transactions are the way of the future.
- How demand for supplements and herbal health solutions is through the roof, but so is the opportunity for adulterated ingredients to find their way to market.